Fast repairs - from VEGA

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Product name	VEGAPULS 6X
Serial number	31979683
eID	DE27963843
Order code	PS6X - 222 BQP
Article code	PS31.XXWXNNQHB

Are you in need of a repair?

Fast help in emergencies: In many cases, replacement of an inexpensive electronics module is all it takes to get a production system quickly up and running again. The first step is to call us. Sometimes the problem can be address and solved over the phone. If the sensor needs to be repaired, we’ll have you return it to us and we’ll get it back to you in good working order within no time.

Call Technical Support

The first step to any repair is to call our technical support line. We can determine if a repair is necessary or if it is something much simpler.

Click to call

Create the order

Fill out and print the repair order form. To do this, click on “Create repair order”.

Clean the instrument

Clean your instrument thoroughly, removing all buildup and dirt.

Pack the instrument

Pack the repair order together with your instrument in a suitable package.

Dispatch

Send the package to VEGA. You can find the shipping address on the repair order.

Instrument return

Generate order

Sender

Order information

Instrument information

Generate order

Sender

First name*

Last name*

Company*

Department

Postal code*

Town/City*

Street and house number*

Country or region*

Phone*

E-Mail*

* Required field

Different billing address

Billing address

First name*

Last name*

Company*

E-Mail*

Postal code*

Town/City*

Street and house number*

Country or region*

* Required field

Deviating delivery address

Shipping address

First name*

Last name*

Company*

Phone*

Postal code*

Town/City*

Street and house number*

Country or region*

* Required field

Reason for return*

Repair

Return permanently to VEGA

Conversion

Calibration

Other reason

We will automatically check your warranty claim regardless of the reason for the return.

Your reference

Cost estimate

Instrument type

Sensor

Display instrument or controller

Serial number*

Serial number not available? Please enter *.

Where can I find the serial number?

Problem description*

Instrument type

Configuration

Process pressure

Process temperature

	harmless	toxic	corrosive	irritating	flammable
Process medium*	*	*	*	*	*
Medium used for in-process (CIP) cleaning, if applicable	*	*	*	*	*
Medium used for cleaning the instrument before return	*	*	*	*	*

Important note Please enclose an appropriate safety data sheet for all not harmless substances with the shipment.

Remove

Add instrument

Gerätetyp

Sensor

Anzeige- oder Auswertgerät

Order number*

Positionsnummer*

Anzahl*

Problem description*

	Cleaning medium / concentration	harmless	toxic	corrosive	irritating	flammable	other
Process medium*		*	*	*	*	*

Wichtig: Bitte legen Sie Ihrer Sendung entsprechende Sicherheitsdatenblätter bei, sofern Ihr Gerät mit Gefahrstoffen in Berührung war.

Gerät entfernen

Gerät Hinzufügen

Important note

Please enclose an appropriate safety data sheet for all not harmless substances with the shipment.

Generate order document

Click on “Generate order” to generate your return order document.
For more information on returns, please refer to the generated document.

I have read and agree to the data protection notice. Data protection information

Operation is being processed

Document was created

Please print out the generated document and enclose it with your shipment.
You can find the shipping address and further instructions in your order document.

What happens next?

1. Goods receipt

You get a confirmation of receipt by email as soon as we have received your package.

2. Order confirmation

After your instrument has been examined, you will receive a report of findings and order confirmation.
Upon request, we provide you with a cost estimate.